Terms & Conditions

Terms & Conditions

Effective Date: [Insert Date]

These Terms of Use govern your access to and use of the Better Trials website and services. By using this website, you agree to these terms.

1. Purpose of the Website

This website provides general information about clinical trial opportunities and allows users to register their interest. Better Trials facilitates recruitment but does not conduct clinical trials or provide medical advice.

All clinical assessments, study explanations, risks, and medical procedures are handled exclusively by the clinical provider responsible for the trial.

2. No Medical Advice

Information on this site is not medical advice and must not be relied upon as such.
Always consult a qualified healthcare professional for medical advice, diagnosis or treatment.

3. Eligibility and Participation

Submitting your information does not guarantee acceptance into any clinical trial.
All clinical trials are conducted by independent clinical providers who determine eligibility.

Participation is voluntary.

4. User Responsibilities

You agree that:

  • All information you submit is accurate and truthful
  • You will not misuse the website or attempt to interfere with security
  • You will not submit information on behalf of another person without authority
5. Privacy

Your use of this website and submission of information is subject to our Privacy Policy.
By submitting your details, you consent to us contacting you for pre-screening and referral purposes.

6. Intellectual Property

All content on this website—including text, images, logos, graphics, and design—is owned or licensed by Better Trials. You may not reproduce or republish any content without written permission.

7. Third-Party Links
Table Of Contents

Terms & Conditions

Purpose Of The Website
No Medical A307 Fill 24 Hug
Eligibility And Participation
User Responsibilities
Privacy
Intellectual Property
Third-Party Links
Limitation Of Liability
Website Availability
Contact Us
Changes To Terms

CONSENT-TO-CONTACT NOTICE

Purpose Of Contact
Sharing Of Your Information
Permission For Contact Methods
Future Trial Opportunities (Remarketing Consent)
Opt-Out Rights (AU Spam Act
Compliance)
Accuracy & Responsibility
Privacy & Data Handling
Limitation Of Liability
Contact Us

This website may contain links to third-party sites. We are not responsible for their content, accuracy or practices.

8. Limitation of Liability

To the extent permitted by law, Better Trials is not liable for:

  • Reliance on information provided on this website
  • Any loss arising from participation or non-participation in a clinical trial
  • Errors, inaccuracies, or interruptions on the website

Clinical risks associated with trial participation are the responsibility of the clinical provider.

9. Website Availability

We do not guarantee uninterrupted access to the site. We may suspend or restrict access for maintenance, upgrades or security reasons.

10. Changes to Terms

This Privacy Policy May Be Updated From Time To Time. The Latest Version Will Always Be Available On Our Website.

CONSENT-TO-CONTACT NOTICE

For use on all forms, landing pages, and pre-screening flows

By submitting this form, you acknowledge and consent to the following:

1. Purpose of Contact
  • assessing your potential eligibility for the clinical trial(s) you have expressed interest in
  • providing information, answering questions, or assisting with next steps
  • referring you to the clinical provider or trial site responsible for conducting the study

You consent to Better Trials securely sharing your information—including health-related information you voluntarily provide—with the accredited clinical provider, research organisation, or trial site responsible for conducting the study.
This is required so the clinical team can contact you directly to complete further screening or enrolment steps.
You understand that Better Trials does not conduct clinical trials and that all medical assessments and decisions are made solely by the clinical provider.

3. Permission for Contact Methods

You consent to being contacted by:

  • Phone calls

  • SMS / text messages

  • Email

These contact methods may be used for updates, eligibility clarification, appointment scheduling, or trial-related instructions.

4. Future Trial Opportunities (Remarketing Consent)

You consent to Better Trials contacting you in the future about other clinical trial opportunities that may be relevant to your health profile, unless you choose to opt out.
This may include communication via:

  • Phone calls
  • SMS / text messages
  • Email

You can opt out at any time (details below).

5. Opt-Out Rights (AU Spam Act Compliance)

You may withdraw your consent or opt out of communications at any time by:

  • replying STOP to any SMS
  • clicking the unsubscribe link in any email
  • contacting Better Trials directly using the details in our Privacy Policy

Once you opt out, we will update our records and cease sending non-essential communications.

6. Accuracy & Responsibility

You confirm the information you provide is accurate and given voluntarily.
You understand that providing incomplete or inaccurate information may affect your eligibility for a trial.

7. Privacy & Data Handling

Your information is handled in accordance with our Privacy Policy and Australian Privacy Principles (APPs).
We take reasonable steps to safeguard your personal and health information.

Contact Us

For enquiries regarding these Terms:

Better Trials
Email: info@bettertrials.com.au
Phone: 1300 549 226